November 8, 2023
To combat harassment on their system, San Francisco’s BART teamed with ELERTS for a program that combines low-tech and high-tech communication, which engages the public and empowers them to discreetly and safely interrupt harassment on trains. Full story: https://www.metro-magazine.com/10204745/bart-elerts-bring-increased-safety-equity-to-transit-system
Read moreOctober 17, 2023
Geolocation matters when receiving an incident report. Transit agencies benefit when geolocation is used to query the AVL GTFS system to identify which transit vehicle has a problem on-board, such as an operator assault. Live look-in cameras help transit dispatchers to monitor a situation and to respond effectively. https://vimeo.com/873836117/62603d7eae
Read moreJuly 19, 2023
Learn how Sacramento Regional Transit is enhancing rider safety with the Alert SacRT app.
Read moreMay 22, 2023
DFW airport has a new online tool to report security concerns directly to the airport authorities. Watch the promo here. https://vimeo.com/829185774
Read moreMay 22, 2023
See how the Boston MBTA is promoting the MBTA See Say app (developed by ELERTS) to its riders. Awareness is everything! https://vimeo.com/823184864
Read moreMarch 22, 2023
When 9-1-1 is the only system to report issues, transit riders often turn to social media to vent about issues experienced on their commutes. Transit agencies now monitor social media to learn of situations throughout their networks and collect evidence after things have gone bad. This does not make social media monitoring an effective tool for incident reporting and…
Read moreFebruary 23, 2023
Date: February 23, 2023 Location: Transit Agencies Event: Widespread increase in reporting of chemical drug smoke on public transportation Impacts: Safety and health of passengers, first responders, transit operators, and safe operation of vehicles Reporting: Increased reporting of harmful vapors from individuals smoking methamphetamines, fentanyl, and crack cocaine in close proximity to passengers and operators. Analysis and Implications: Reporting suggests potential for violence, threat to…
Read moreFebruary 18, 2023
Portland, Ore.— February 15, 2023 — Swan Island Networks and ELERTS have partnered to provide best of breed solutions to customers needing “see something say something” situational awareness and proactive physical security intelligence. “When I saw the ease of capturing real time field intelligence through the ELERTS solution” Swan Island’s CEO, Pete O’Dell, asserted. “I immediately saw the synergy with…
Read moreDecember 18, 2022
CEO Ed English presents dramatic real-life reports to show how passengers and employees help when they sense the first signs of trouble. From the 2022 APTA Mid Year Safety and Risk Management Seminar in Phoenix, AZ. https://vimeo.com/779312336/f17248eb05
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