July 5, 2017
BOLO (be on the lookout) broadcasts engage riders to help locate persons of interest (e.g., missing children, dementia patients, criminal suspects). See Say has experienced remarkable success with BOLO alerts; riders can effectively increase the probability of locating a person of interest. If there is a suspect that authorities need assistance locating, broadcast an alert with picture and information to…
Read moreJune 29, 2017
Traditional mass notification systems can be useful when the head of an organization already knows what to tell their population of employees. Employees can receive mass notifications among the stream of emails, robo-calls and text messages they already receive on a daily basis. For example, Experian reports that 18-24 year olds receive an average of... Read more »
Read moreJune 26, 2017
FEMA tested ELERTS and rated it compliant with NIMS emergency protocol standards including Emergency Support, Hazards, Preparedness, Communications and Information Management, Resource Management, and Command and Management . According to FEMA, “The purpose of the NIMS is to provide a common approach for managing incidents. The concepts contained herein provide for a flexible but standardized set... Read more »
Read moreJune 22, 2017
When a rider sees an incident and initiates a report, that report opens real-time two-way communication between rider and dispatcher. The operator can continue to ask questions to obtain additional information or provide further instructions to the rider. Most incident reports will be everyday issues such as vandalism, disruptive behavior, and non-payment, so they will not... Read more »
Read moreJune 19, 2017
Mass Transit Agencies trust ELERTS mobile reporting app for engaging their riders to report safety and security concerns. Riders may discreetly report security or safety issues via ELERTS See Say. Incident reports include photo/video, an incident description, and the GPS location of the problem. Two-way communication allows the dispatcher to ask questions or instruct the... Read more »
Read moreMay 22, 2017
ELERTS was featured in Passenger Transports One Question segment: What is your organization doing to protect public transit operators from becoming victims of violence? For more product information, click here. To request a demo, click here. Call 877-256-1971 or email support@elerts.com To view the full Passenger Transport article, please click here
Read moreMay 9, 2017
Public transportation agencies have a lot of territory and precious cargo to protect. See how passengers can help keep public transit safe, by using ELERTS See Something Say Something mobile app to report security and safety incidents. For more product information, click here. To request a demo, click here. Call 877-256-1971 or email support@elerts.com
Read moreApril 28, 2017
The reality of today’s threat levels forces transit agencies to develop strategies concerning terrorism. The very nature of public transit systems—their open design, multiple access points and heavy volume of passengers—makes them hard to defend. The string of recent terrorist plots, including the latest out of Russia, validates the need to assess how transit agencies... Read more »
Read moreMarch 14, 2017
Transit Driver Appreciation Day is celebrating Friday March 17th. As we prepare to show our favorite transit drivers our appreciation, there is a looming problem that is extremely difficult to ignore. Attacks on transit drivers are happening more frequently, ranging from verbal outburst to extremely violent assaults. It is hard to believe that driver’s are... Read more »
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